Services that we offer: Airport Transfers, Weddings, Proms, Shopping Sprees, Plays, A night on the town, Homecomings, Bachelor(ette) Parties, Poker Runs, Concerts, Dinner, Anniversaries, Graduation, Sightseeing, Custom Packages, Sporting Events, and Corporate Travel in state or out of state.

Please see our pricing section and the following policies for specific details.

Check out our Happenings section for links and updated schedules on Atlanta's most popular events and coming attractions.

Customer Service Policies

• Superior Limousine does not automatically charge a gratuity as this is in direct violation of the Georgia Public Service Commissions Limousine Tariff. A gratuity is just that, A gratuity, and should be given to an individual based on performance.
• A 10% processing fee, based on the fare, stops and waiting time, will be added to a customer's bill for any reservations made outside the state of Georgia.
• All rides are billed to a customer's credit card. Superior Limousine accepts American Express®,  Discover®, MasterCard® and Visa®.
• All out of pocket charges, including tolls, parking, airport fees and taxes are INCLUDED in your price.
• Waiting time:

§ For airport pick-ups: a 30-minute grace period is given after posted flight arrival time.

§ There will be a $25.00 surcharge for all international flight arrivals. There will be no additional charges for waiting time.

§ For non-airport pick-ups: a grace period of 15 minutes is given.

§ Once either grace period has elapsed, waiting time is charged at the appropriate vehicle hourly rate in 30-minute increments.
 

• Extra stops enroute are charged $10.00 for up to 10 minutes, if stop time is over 10 minutes, the appropriate vehicle waiting time charge applies.
• A service charge will be applied to any changes or cancellations made less than 24 hours prior to the scheduled pick up time.
• If a customer fails to show at the designated pick up location a "No show" fee equal to the cost of the trip plus the appropriate vehicle gratuity, applicable waiting time and all other out of pocket costs will be charged to that customer.
• If a customer cannot locate the driver, Superior Limousine must be called to avoid being charged for a "No show."
• Pick-Up Guarantee:

§ Every confirmed non-airport reservation will be picked up within 30 minutes of the requested time.

§ With every confirmed airport reservation the customer will be able to contact their driver within 15 minutes of their call to Superior Limousine.

§ If these guarantees are not met Superior Limousine will reimburse the customer for comparably priced alternate transportation. For pick up guarantee to be valid customer must notify Superior Limousine prior to taking alternate transportation.

§ If the above guarantees cannot be met due to conditions outside of our control, including weather, accidents, and any other acts of God, Superior Limousine will use its best efforts to notify the customer of these conditions.
 

• A 20% surcharge based on the fare, stop time, and waiting time will be charged to all trips taking place on the following holidays: New Year's Eve, New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Eve and Christmas Day.
• Hourly trips are billed from the time the vehicle leaves the base for the pick up to the time it takes to return back to the base from your destination.
• Taxes additional where applicable.

 

Thank You For Choosing Superior Limousine
Your World Wide Ground Transportation Provider

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