Customer Service Survey
Help us keep our standards of excellence. After each service we perform, we will send you a CSS, please take a moment to fill this out for us, this will help us maintain the level of service you have come to expect from Superior Limousine. Thank you for your time.

Contact Information ( * Not required when providing a TRIP #)

Passenger Name	*
Company	*
Email	*
Date of Trip	*
Phone #	*
TRIP #

Influences
What factors influenced you to use our service?

Company Reputation	Price
Recommendations	Features
Ease of Use	Advertising
Other or which form of advertising?

Usage
How did  you use our services?

Business

Personal

Other

Age
What is your age group?

under 19	31 - 35
19 - 24	36 - 40
25 - 30	over 40

Vehicle Type

Sedan	6 Passenger
8 Passenger	10 Passenger
Van	Executive Coach
Mini-Bus	Other

 

Your reservationist was courteous and knowledgable?..........................     Yes     No

Your on-hold time was minimal..........................................................     Yes     No

Did you receive your itinerary prior to pick-up?....................................     Yes     No

Your car arrived on time....................................................................     Yes     No

Your driver was courteous, professional, & appropriately dressed..........     Yes     No

Your driver assisted you with your baggage.........................................     Yes     No

Your driver knew your itinerary and the destination directions................     Yes     No

The vehicle was clean and in good working order................................     Yes     No

Your driver was a safe and courteous................................................     Yes     No

Will you use a Superior's nationwide service again when traveling?......     Yes     No

Will you consider using Superior Limousine again in the future?...........     Yes     No

Any additional comments or Suggestions:

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