678-377-1700

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FAQ

Travel Info

Check U.S. Flight Arrivals

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Airline Websites

In the event you are unhappy with a mileage rate, you must contact Superior Limousine immediately, to ensure that the proper point to point rate will be placed on the system and your rate sheets, in the event the trip is booked again.

Additional Stops Charge (Drop-Off or Pick Up)

The charge for additional drop-off or pick-up stops is $10.00 per stop. If a stop lasts more than 10 minutes, the hourly rate applicable to the vehicle type used.

Gate Meet Charges

The maximum Charge for any gate meet is $25.00. This charge is a pass through charge and is not discountable nor can gratuity be added.

International Arrivals

To cover any waiting time at customs, a $25.00 surcharge will be added to the client's charge for all international flights.

Holidays

A 20% service surcharge will be incurred on:

· New Years Day · Labor Day · Christmas Eve

· Memorial Day · Thanksgiving · New Years Eve

· Fourth of July · Christmas Day

Gratuities

Gratuities are based on the accepted net rates and calculated as follows:

·· 20 % gratuity on all other vehicle net rates

Additional Non-Cash Gratuities

Should our mutual customer decide to add an additional gratuity for the driver, the addition must be written and initialed on the signed Superior Limousine voucher. That voucher must accompany

Vehicle Type

Hourly Rate

Net to Affiliate

Luxury Sedan

$46.00

Total hourly bill Less discount

Limo 6 Pax

$60.00

Total hourly bill less discount

Limo 8 Pax

$80.00

Total hourly bill less discount

Limo 10 Pax

$100.00

Total hourly bill less discount

Van 15

$60.00

Total hourly bill less discount

Other vehicles

Call to determine

Total hourly bill less discount

the faxed invoice to our billing department or payment will not be honored.

Out-of Pocked Expenses

All out-of-pocket expenses, tolls, and parking and airport fees are the responsibility of the Superior Limousine client and will be charged as such. The affiliate will be fully reimbursed for these expenditures.

Invoicing Policy

Each affiliate has 48hours from trip completion to fax an invoice to us at 1-678-377-1742. This invoice covers extra charge only. (i.e., phone, stops, wait time, tolls, parking, additional gratuities, etc.)

If an invoice is not received in 48 hours you will not be reimbursed for additional charges or if the trip changed from flat rate to hourly. The reason being, we must bill our clients within 48 hours after the trip. Once it is billed it is too late to add any additional charges. To enable us to run our business more efficiently and pay each affiliate promptly, this procedure must be followed. It is our goal to pay you 30 days from receipt of the invoice.

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